What are the issues for French tourism following the COVID-19 pandemic?
By Caroline LEBOUCHER
Engineer from the Corps des Mines, managing director of France Tourism Development Agency (Atout France)
In March 2020, France, the first tourist destination on the planet, went into ‟confinement”. Museums, monuments, amusement parks, theaters, restaurants and bars were shut down; airports and railway stations, deserted; trade fairs, shows and meetings, canceled; traveling was restricted. The pandemic caused business in tourism worldwide to drop as never before. This sector should recover slowly, gradually, depending on the health situation worldwide. This crisis has highlighted how important tourism is economically and socially (whether as a leisure or business activity). It amounted to 7.4% of the GDP in 2019, and weighed heavily on France’s balance of payments with a surplus of €11 billion in 2019. Eighteen months later and mainly thanks to massive support from public authorities (more than €30 billion between March 2020 and June 2021), French tourism is rebounding, proving its resilience. The question will eventually arise, however, of whether firms will be able to reimburse the loans guaranteed by the state. The health crisis has accelerated innovation and the digital transformation of the tourist industry. It has also been the occasion for realizing how fragile this sector is given its dependence on international travel and airline connections, and how necessary it is to improve on its environmental and societal impact. What if the worse crisis in tourism were to be an opportunity for it? The opportunity to adapt, to change, to innovate… opportunities for making new investments, creating new business activities and making jobs more attractive? The analysis of the impact of this crisis and the observation of new trends have provided information for drafting an ambitious national policy on tourism that will make this sector more competitive, attractive, innovative, resilient and sustainable. This is the purpose of the plan to be presented by the president of France in November 2021. Atout France has played an active part in drafting this plan and will have a full part in implementing it.